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ProcureCon HR Report 2021

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The New Normal for HR: Talent, Training and the Post-Pandemic World 17 PART THREE The Future of Training, Learning and Development Post-COVID-19 The learning and development element of the HR industry has continued to evolve throughout the COVID-19 pandemic. Organisations still need to train and develop their workforce. This has been difficult as many firms saw most of their workforce switch to remote working during lockdown. According to 60% of our respondents, their organisations are planning on re-evaluating their training, learning and development offering in 2021. In the past 12 months, many organisations have moved towards providing these resources via online and digital platforms and have found that the global pandemic has not had a huge impact on their existing plans. Of that 60%, 40% said their focus will be on increasing the number of virtual training sessions for remote workers. Other areas that were mentioned by our respondents included standardising training and learning and development across their organisation (18%), implementing more virtual conferences for specific training programs (18%) and implementing new resources and tools for virtual training (18). However, at the other end of the spectrum, 53% of respondents said their organisations are planning on either slightly increasing or increasing the level of investment for training, learning and development in the next year. 24% of respondents said their organisations are going to be keeping the investment the same as 2020 and 23% said that the level of investment would decrease in the next year. This demonstrates that in spite of the economic hardships brought about by the COVID-19 pandemic, heads of HR procurement are still seeing the benefits of investing in a robust training, learning and development program. As the EU and UK are starting to unlock, there is still a level of uncertainty about what the effect will be on the COVID-19 transmission rate and whether there will be a third wave in the autumn/winter of 2021. Organisations will need to ensure that their HR facilities are able to support their workforce. Mastering these new ways of working will mean the difference between success and failure for many businesses moving forwards. procureconhr.wbresearch.com

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