Objectives and Key Deliverables
To lead the delivery of Client Devices, ensuring the devices portfolio is adequately defined to support business objectives and is successfully delivered to OpCo’s. To manage end-to-end Client Resources and delivery of device products, manage Client devices community and manage devices KPIs. To deepen current business partnerships and form new ones, and to provide input into and eventually lead the Devices strategy.
Devices Product & Program Management :Identify, initiate and prioritize device projects that can deliver commercial benefits to multiple OpCo’s;Select and standardize device portfolios;Manage Global Devices Roadmap for data-only devices, phones and SIM;Program-manage multiple parallel projects with several stakeholders to deliver on time and on quality the Client devices portfolio.Partnerships and Vendor Management:Manage relationships and Global projects with current vendors;Lead process to qualify new device vendor(s), manage stakeholders’ buy-in;Lead process to introduce Global Framework Agreements to improve commercial conditions vs. current OpCo agreements.Client Devices Community Management:Run Global Devices Forum and grow and improve Client Devices stakeholder community;Search, identify and select best OpCo device practices;Track commercial impact of devices best practices;Share device best practices across stakeholder community.Governance, Reporting, Performance Management:Track Global Devices KPIs, identify ways to improve device KPIs, recommend to OpCo’s;Provide executive reporting and briefings on the assigned products/projects/vendors;Ensure that product teams address all terminals issues.Role Outputs:Global Devices Roadmap, Strategy Development and Lifecycle Management two times per year;Global tenders for Global devices two times per year;Global Devices Forum two times per year;Define and maintain Devices Customization Documentation for handsets, data-only and SIM;GFA with device, SIM vendors. GFA with competitive / research agency;Quarterly Customer Insights Review and Competitive Analysis;Monthly performance management reporting.Core and desired experienceAt least 10 years mobile devices / product management experience including min. 7 years of mobile telephony / operator environment;Demonstrated ability to manage device product methodologies and processes, project planningand to understand, track and improve a portfolio of devices;Demonstrated operational business background and experience in managing complex programswith internal & external stakeholders, proven track-record in program delivery;International experience and/or background in a complex multi business environment essential;Education & languagesMaster’s degree or MBAFluent in English, both written and spokenKnowledge of Russian and/or Italian is preferredDuration6 months project / possibility to turn in full time role