NEW - Project Manager to manage creation of new customer contact centre in Kenya.

Project status
Project posted
24th July 2013
Project duration (approx.)
38.0 Days
Budget (approx.)
£66000 / day
Industry
Information Technology & Services , Leisure, Travel & Tourism
Area of expertise
Change Management , Human Resources , Information Technology , Programme / Project Management , Strategy
Required market experience
Kenya (Essential)
Consultant location
Off-site

Background & Objectives

An exciting international company seeks a project manager to oversee the building and implementation of their new customer contact centre based
in Kenya.The contact centre will host the company's customer care/ contact team
that receive calls from the companies world wide customer base. The new contact
centre will host up to 500+ staff members, the current contact center has a workforce of around 60.This project will have a duration of at least 6 months extending until the project is complete (currently estimated anywhere between 6 months to 1 year) 

Key deliverables

 This task requires an expert at project management who excellent experience developing contact/ call centres.The company is fast moving and growing, therefore the candidate must be dynamic, hands on and have a real drive to succeed.This project will be based in Kenya, and therefore the successful candidate must be able to work on site in Kenya, a relocation package may be agreed for the correct candidate.Project finance details below calculated on 6 month project length.

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