Lean service operations specialist for PE-backed company

Project status
Project start date
Not specified
Project posted
3 Jan 2017 17:26
Project duration (approx.)
2.0 Months
Budget (approx.)
€960 / day
Level of Experience
Mid-level
Industry
Consumer Services
Area of expertise
Operations , Strategy
Consultant location
On-site
Location
United Kingdom
Languages
English (Essential)

Objectives and Key Deliverables

We are a private equity backed business and leading provider of tailored parking solutions with an established presence in Europe.

As part of an initiative to reduce costs and improve customer service, and we are looking to bring on a lean service operations specialist to support with short-sharp lean diagnostics at some of our biggest off-street car parking sites, the majority of which are airport parking facilities in the UK, with some in Germany, Italy, and Norway.
The consultant will come up with improvement ideas on staffing, services and materials procured, and technology/ automation that could support lower cost bases.

Lean service operations practitioner (mid/senior-level experience)
Experience in the parking solutions/consumer services space required (consutants without experience in these spaces not considered).
Most sites based in the UK, German/Italian/Norwegian language skills desirable as some sites are based in these countries

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