Focused customer referencing project

Project status
Project posted
8th February 2017
Project duration (approx.)
2.0 Days
Budget (approx.)
£720 / day
Level of Experience
Mid-level
Industry
Utilities / Energy Generation
Area of expertise
Corporate Finance / M&A , Strategy
Consultant location
Off-site

Background & Objectives

Limited scope, focused customer referencing - maximum 10 calls to customers of a bolt on acquisition target for one of our portfolio companies.

The business is a B2B energy broker

Key deliverables

Transcripts of calls plus summary findings in terms of why customers buy their energy through this broker, what is their differentiation? how do they feel about the customer service and positives/negatives key opportunities and risks.

Consultant requirements

Previous experience of customer referencing

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