- Project status
- Project posted
- 26th August 2015
- Project duration (approx.)
- 44.0 Days
- Budget (approx.)
- £0 / day
- Education Management
- Area of expertise
- Change Management , Operations , Programme / Project Management , Strategy
- Required market experience
- United Kingdom (Essential)
- Consultant location
- United Kingdom
Background & Objectives
The client is building
a disruptive chain of early years education settings in the UK, with aggressive
plans of international expansion. Their goal is to cater the needs of 21st
century kids and their parents and make traditional settings to evolve to a better
experience for all stakeholders. They are acquiring existing childcare centres
across the UK and transforming them.
They are looking for an
operations consultant, who will be responsible for ensuring that their
nurseries business has the best processes and working environment. The
candidate’s mission will be to make all processes - from business processes to
the customer experience - more efficient, and all stakeholders - from our
customers to our team - happier.
The consultant will:
- Define the baseline of process efficiency
and effectiveness, evaluating how the business and its competitors currently
- Apply top professional standard process
improvement techniques, such as 6S and Lean Sigma, to identify opportunities
for improvement of both operational efficiency and customer satisfaction
- Manage the implementation of the identified
improvements across the locations of our operating units (for the moment all in
- Develop and embed at the heart of the
operation a kaizen improvement loop to make the operation an adaptive system,
evangelizing the rest of the organisation on continuous improvement as a
The company has
aggressive expansion plans and expects to become a global player in a few
years, so the chosen candidate will have an opportunity to make its mark early
on and potentially scale the role together with the business, experiencing all
the stages of a company’s development.
The position will
require travel across England.
Requirement: Do you have experience working in a similar type of role / project in the past?
Desired response: Yes
Requirement: Are you based in the UK?
Desired response: Yes