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Program Manager/ Junior Relationship Manager - UAE Bank

Project status
Project start date
As soon as possible
Project posted
23 Jan 2019 09:00
Project duration (approx.)
12 Months
Budget (approx.)
US$400 / day
Level of Experience
Financial Services
Area of expertise
Project Management, Strategy, Product Management

Objectives and Key Deliverables

Program Manager - onsite in UAE or Kuwait or KSA (multiple opportunities available)
Should spend at least 4 days a week on client site

Main role is supporting client with design and implementation of payments business initiatives and playing role of Program Manager for all joint initiatives/projects between Scheme and its client (bank)

Key responsibilities include:
Take ownership of overall program management across all projects, which may include: new card launch, implementation of new MIS / analytics tools, digital and customer experience initiatives, launch of new payment related services, etc..
Plan and monitor progress of various projects through close coordination with senior project managers and stakeholders on both Scheme and bank side
Update senior management on progress status through regular Steering Committee meetings
Anticipate potential risks/hurdles and propose solutions to address potential issues
Act as day-to-day operational project manager on specific initiatives if required
Develop deep understanding of client business performance, pain points and identify opportunities for bank
Work with Scheme Marketing to define joint marketing campaigns between Bank & Scheme

The person will be required to learn very quickly all Scheme products and services to be effective in his/her role

6-7 years of Credit Cards Issuing business experience in either portfolio or product preferably in the region
Strong project/program management skills
Extensive project management experience in banking industry
Extensive project management experience in Digital preferred
Excellent written and oral communication skills
Consulting background preferred, but not mandatory

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