Objectives and Key Deliverables
Contract Technical Author to work for this innovative IT Managed Service provider based in Basingstoke. The project includes creating the Product Definitions for their managed services which include Infrastructure as a Service, Desktop as a Service, Database as a Service, Managed Server, Exchange as a Service etc.The Product Definitions are sales collateral to provides the Sales team with: a clear description of what the service entails; the options which are available; what the commercial implications are and how the service is charged; what the potential risks are for the customer in adopting/migrating to this service and how can these be mitigated, and the benefits to the customer’s business and IT operations e.g. decrease in operational and capital expenditure, high return on investment, reduction in total cost of ownership, etc
Excellent IT product/service knowledge and strong technical authoring skillsKnowledge of publisher is an advantageProposition descriptions in publishing softwareTo deliver key pieces of marketing material (tool kit) that the sales people can use to sell the services/products of the client.Prospective candidate must be based in UK.