- Project status
- Project start date
- Not specified
- Project posted
- 9 May 2016 18:09
- Project duration (approx.)
- 4.0 Months
- Budget (approx.)
- €1500 / day
- Information Technology & Services , Management Consulting
- Area of expertise
- Information Technology , Sales / Business Development , Strategy
- Consultant location
Objectives and Key Deliverables
After a strategic review of our business, we have come to the realisation that we need to improve our CRM systems across the group. Currently we are using a variety of different systems across both our geographic business units and our functions. As a result, we want to standardise.
The consultant must be able to work with group management in order to review the organisational processes and CRM systems, understand and detail then need, then to recommend the best CRM system and the processes for the business.
The ideal consultant will have both a strong consultancy background as well as experience of implementation within industry. This will need to involve complex process improvement as well.