Consultant with expertise in CRM software selection to undertake pan European review

Project status
Project start date
Not specified
Project posted
9 May 2016 18:09
Project duration (approx.)
4.0 Months
Budget (approx.)
€1500 / day
Industry
Information Technology & Services , Management Consulting
Area of expertise
Information Technology , Sales / Business Development , Strategy
Consultant location
On-site
Location
Belgium

Objectives and Key Deliverables

After a strategic review of our business, we have come to the realisation that we need to improve our CRM systems across the group. Currently we are using a variety of different systems across both our geographic business units and our functions. As a result, we want to standardise.

The consultant must be able to work with group management in order to review the organisational processes and CRM systems, understand and detail then need, then to recommend the best CRM system and the processes for the business.

The ideal consultant will have both a strong consultancy background as well as experience of implementation within industry. This will need to involve complex process improvement as well.

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