Business transformation project in Sydney Australia - 12 months

Project status
Project start date
As soon as possible
Project posted
31 Oct 2018 03:38
Project duration (approx.)
12.0 Months
Budget (approx.)
$800 / day
Level of Experience
Mid-level
Consultant location
On-site
Location
Australia

Objectives and Key Deliverables

We are the leading global technology and professional services firm focused exclusively on payments.

Change Manager role
We are looking for a Change Manager to support a large product migration & prepare our clients customer contact centre for the business impact. In this engagement they will be partnering with senior stakeholders within the contact centre. They will be responsible for putting together and executing a successful change plan including communications and training plan for contact centre staff.

Ideal Consultant
• Experienced Change Manager
• Financial Services experience essential
• Consultants that have been involved in successful product migration or new product development would be very highly regarded as will those with experience partnering with customer contact centres

Key Information
• Start date: Late October or early November (at the latest)
• Duration: 12 months

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