Objectives and Key Deliverables
The client is building a disruptive chain of early years education settings in the UK, with aggressive plans of international expansion. Their goal is to cater the needs of 21st century kids and their parents and make traditional settings to evolve to a better experience for all stakeholders. They are acquiring existing childcare centers across the UK and transforming them.They are looking for a operations consultant, who will be responsible for ensuring that their nurseries business has the best processes and working environment. The candidate’s mission will be to make all processes - from business processes to the customer experience - more efficient, and all stakeholders - from our customers to our team - happier.The consultant will:1) define the baseline of process efficiency and effectiveness, evaluating how the business and its competitors currently operating2) apply top professional standard process improvement techniques, such as 6S and Lean Sigma, to identify opportunities for improvement of both operational efficiency and customer satisfaction3) manage the implementation of the identified improvements across the locations of our operating units (for the moment all in the UK)4) develop and embed at the heart of the operation a kaizen improvement loop to make the operation an adaptive system, evangelizing the rest of the organisation on continuous improvement as a culture5) ensure the business operates within the company's mission statementThe company has aggressive expansion plans and expects to become a global player in a few years, so the chosen candidate will have an opportunity to make its mark early on and potentially scale the role together with the business, experiencing all the stages of a company’s development. The position will require to visit the settings located in South West London and South West of the country (4 in total).
Requirement: Do you have experience as an operations consultant in the education, or care (ideally elderly care) space?
Desired response: Yes
Requirement: Are you UK based?
Desired response: Yes