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Focused customer referencing project

Project status
Project start date
Not specified
Project posted
8 Feb 2017 18:23
Project duration (approx.)
2 Days
Budget (approx.)
£720 / day
Level of Experience
Mid-level
Industry
Utilities
Area of expertise
Corporate Finance, Strategy
Location
Off-site

Objectives and Key Deliverables

Limited scope, focused customer referencing - maximum 10 calls to customers of a bolt on acquisition target for one of our portfolio companies.

The business is a B2B energy broker

Transcripts of calls plus summary findings in terms of why customers buy their energy through this broker, what is their differentiation? how do they feel about the customer service and positives/negatives key opportunities and risks.

Previous experience of customer referencing

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