- Project status
- Project start date
- As soon as possible
- Project posted
- 2 Aug 2018 15:14
- Project duration (approx.)
- 12 Months
- Budget (approx.)
- US$640 / day
- Level of Experience
- Financial Services
- Area of expertise
- Data Analytics
- Consultant location
- United Arab Emirates
- Arabic (Nice to have)
Objectives and Key Deliverables
We provide conventional and Islamic retail, small business, and commercial banking services through a network of branches and ATMs in the UAE as well as Telephone, Online and Mobile Banking channels.
As part of our 3 year Strategy plan we are looking into transforming parts of our business. This project is related to transforming our Customer user experience.
We are seeking an experienced Senior BA with solid banking background and ideally previous experience in digital transformation.
The key tasks are:
1. Analyze and define digital commerce business processes, and translate that into IT
2. Act as the interpreter between the worlds of IT and business.
3. Typical deliverables are user stories which describe functional and non-functional
requirements, process models, and impact analysis.
4. Contribute as part of an Agile team responsible for the detailed design, development,
deployment and support of digital solutions in response to client business
requirements, including building proof-of-concept pilots.
5. Should have used methods and processes such as design thinking, value stream
mapping, SIPOC models, etc.
6. Able to facilitate brainstorming discussions, driving divergent and convergent thinking,
evaluation and prioritization, and decision making processes.
7. Act as subject matter expert for their area, bringing domain, functional, client, and offering expertise into their Agile team.
8. Provide operational analysis of business functions by analyzing performance metrics
and business results.
9. Communicate complex business and IT concepts effectively with the entire team – from
the engineers to the executive stakeholder.
10. Transition easily between technical terminology to “big picture” ideas
The daily rates are TBC based on experience.
We are open to applicants outside UAE.