- Project status
- Project start date
- As soon as possible
- Project posted
- 23 Jul 2019 08:58
- Project duration (approx.)
- 10 Days
- Budget (approx.)
- €720 / day
- Level of Experience
- Area of expertise
- Market Analysis, Strategy
- English (Essential) , Spanish (Essential)
Objectives and Key Deliverables
We are a BPO provider to various sectors, but are specifically looking to enter the insurance BPO market.
More specifically, we are looking to enter the Spanish (+ideally Latin American) Insurance BPO market, so looking for someone with experience in this market within the field of Insurance business process transformation.
We are looking to better understand:
1) Analysis of current state of Spanish Insurance BPO market
a) what is outsourced / what not?
b) which could be outsourced next?
2) Identify and assess current Insurance BPO players - size / services provided / strengths and weaknesses etc.
3) Market opportunities for our company to enter market
a) most attractive segments of Insurance market to be outsourced
b) where existing skills/experience most relevant
Your support could be based on prior expertise, interviews, online search, analysis of publicly available data etc.