Insurance BPO in Spain and Latin America - Market Report

Project status
Project start date
As soon as possible
Project posted
23 Jul 2019 08:58
Project duration (approx.)
10.0 Days
Budget (approx.)
€720 / day
Level of Experience
Mid-level
Industry
Insurance
Area of expertise
Analyst / Research, Strategy
Consultant location
Off-site
Languages
English (Essential) , Spanish (Essential)

Objectives and Key Deliverables

We are a BPO provider to various sectors, but are specifically looking to enter the insurance BPO market.

More specifically, we are looking to enter the Spanish (+ideally Latin American) Insurance BPO market, so looking for someone with experience in this market within the field of Insurance business process transformation.

We are looking to better understand:

1) Analysis of current state of Spanish Insurance BPO market
a) what is outsourced / what not?
b) which could be outsourced next?

2) Identify and assess current Insurance BPO players - size / services provided / strengths and weaknesses etc.

3) Market opportunities for our company to enter market
a) most attractive segments of Insurance market to be outsourced
b) where existing skills/experience most relevant

Your support could be based on prior expertise, interviews, online search, analysis of publicly available data etc.

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