Objectives and Key Deliverables
A large and complex multi let estate wants to review its IT and Infrastructure arrangements.
The estate owner has outsourced the management and maintenance of the Infrastructure to a 3rd party provider who manages those infrastructure and delivers a range of different services to the occupiers on site, these services include Fibre Internet connection (dedicated and shared) IP phone service, server rentals and strorage as well as a range of different IT function services and support.
The estate owner now wants to review the arrangements with the 3rd party and want to audit the quality of service, reliability, resilience and pricing of the core services provided by the service provide.
A proportion of the assignment will be spent on site in the south of England whilst the remainder of the work can be taken offsite.
To conclude the assignment, a full report will be submitted with the key issues and action points highlighted along with proposed options/ solutions.