URGENT - Engagement Manager to lead a Digital Banking Proposition/Experience Design project

Project status
Project start date
10 Sep 2018
Project posted
3 Sep 2018 19:25
Project duration (approx.)
8.0 Weeks
Budget (approx.)
£640 / day
Level of Experience
Financial Services
Area of expertise
Consultant location
United Kingdom
English (Essential)

Objectives and Key Deliverables

We are an Innovation Consultancy looking for a proven Engagement Manager for an 8 week project, starting on September 10th at our London offices.

Project details:
- Lead a client engagement & project team to design a new digital banking proposition.
- Responsible for end to end design & delivery of the project – driving project outcomes, getting the best of our team & client, inspiring the best content & deliverables.

This project incorporates 3 main themes:
- Proposition design around existing insight to develop a compelling digital banking customer proposition
- Experience design / service design in specific high priority areas to bring specific elements of the proposition to life
- Customer co-creation to direct, iterate and validate emerging services

Experience required:
Proven Engagement Manager, Deep proposition design experience, Strong client leadership skills, existing understanding of the UK retail banking / digital banking marketplace very helpful.

The Engagement Manager will lead a 4-person team and will be supported by the Partner in Charge.

The successful consultant will have the gravitas to authoritatively lead both client & in-house teams & drive the strategic design process.

Daily rate is flexible according to the calibre of consultant.

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