Consultant to support customer service initiatives at transportation business post merger - France

Project status
Project start date
As soon as possible
Project posted
1 Mar 2019 17:07
Project duration (approx.)
3 Months
Budget (approx.)
€640 / day
Level of Experience
Mid-level
Industry
Transport
Area of expertise
Project Management
Location
On-site in France
Languages
French (Essential) , German (Nice to have)

Objectives and Key Deliverables

We are a digital ride-sharing specialist and have recently required a long-distance coach operator in a multimodal development partnership.

We are looking for a consultant with 4-6 years experience to support a team to help us structure our 24/7 bus traffic monitoring and European customer service as we scale up operations. We have an urgent need for these processes to be set up so are looking for someone to start ASAP.

We have a teams working on this but we need a bit more coordination and implementation.

Key Skills:
- Fluent in French and English (German a plus)
- Knowledge of customer care
- logistics / transportation experience
- autonomous
- pragmatic
- hands on

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